Sunday 29 November 2009

How To Keep Clients Happy And A Commercial Property World

By Cody Scholberg

A major component of being a commercial property manager is keeping the tenants happy. This means listening to all of the customers' complaints in problems. This also means building affected an immediate solutions as needs arise. There are many problems that a commercial property tenant can have including:

Parking Crime on the property Disaster management Maintenance Mechanical issues

What To Expect From A Commercial Property Manager

When you look at the duties of a commercial property manager, you begin to see that they are very similar to a realtor. Explaining prices, advertising the property, and showing it to potential residents are major components of this aspect of their career. They will also explain the lease and the various options that each tenant has. There is also a great deal of legal paperwork that will need to be explained to the tenet to the point that they understand it easily. Coordinating between insurance companies is also the responsibility of a commercial property manager. This requires a great deal of analytical thinking. In addition to all of these expectations, a commercial property manager will also need to be able to deal with staff effectively.

Tenants With Financial Hardship

Whether you have a residential or commercial property, it is common to have late payments. When clients do not pay on time, there's often late fees involved that are addressed in the lease. However, when you are housing a large corporation on a property there may be challenges to keeping them happy. Unlike private residence, a large corporation must follow the rules of its leaders. For example, if assets are frozen due to government issues, payment for rent may be delayed by several months. In order to keep this client happy, late fees may be waived. You would not want to do something to affect this business and their reputation like putting an eviction notice where there customers can see it.

Making Sure Your Commercial Property Manager Has The Right Education

To say that a commercial property manager needs to be excellent at multi-tasking is an understatement. A number of variations in the field create demands upon a property manager on a regular basis. They must also have background experience in the maintenance and repairs involved. For example, basic knowledge of plumbing prevents being overcharged for the service. In addition to foundation knowledge such as this, commercial property manager must be skilled in marketing, sales, and other business knowledge. Business college is the primary area these advanced skills are taught. They help commercial property managers to be able to handle their dynamic job environment.

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