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Wednesday, 16 February 2011

Mistakes To Avoid With A Small Business Phone System

By Lucius Wall


Every small business owner wants to improve their existing business in any way they can. However, sometimes factors such as cost, and unfortunate happenings come their way. A small business phone system works wonders to any small company's way of life, since it smoothens and opens the communications between clients and among peers. However, no matter what business we have, there are mistakes that happen. Here are three mistakes to avoid when getting a phone system for your business.

1. Always make sure you have the right number of lines and type of phones needed by your company. If you have too many lines available, you will find yourself paying for extra line rentals for lines you don't really need. This can eat up your precious resources. Too little lines, it may cause a bottleneck in communications. Calls getting sent to different departments because the right one is busy, or having workers sitting idly because they are waiting for a line to be free. The problems can be frustrating and potentially disastrous, so be sure you have the right number of phones you need for your company.

2. The second mistake to avoid is agreeing to timed telephone calls in 20 second to 1 minute blocks. What this means is that a 5 second call will cost the same as a 20 second or 1 minute call, depends on what you have agreed on. This of course means a lot of wasted funds. So when agreeing with the telephone company, make sure that you sign up with the timed calls that are billed in 1 second increments. This ensures that you pay only for what you use, and that there are no extraneous billings you don't need.

3. The third thing to avoid when signing up for a new small business phone system is not signing up for the business phone plan that matched your call spending. Simply put, if you make long distance calls often, then sign up for the cheap long distance phone plan. If you are only making local calls, then go with the the standard plan and forgo any special promos. Because if you sign up for the standard plan and make long distance calls often, you will run your bill up quite quickly. While if you sign up for the other and don't use it, then you are just wasting your money. So choose wisely and be sure.

Of course there other mistakes that business owners use when applying for a business phone system, from choosing a telco with poor service support to other fine print details, but the above three are probably the most important things you should take note of before you sign up for a small business phone system. In the end, it all depends on what you and your company wants and needs. Also, and this is very much important, use your common sense. Practice these tips and you will have a flawless phone system in your office soon.




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